Privacy, explained plainly.

Information we receive

This website does not include an enquiry form, create user accounts, use advertising cookies, or run analytics scripts. We receive personal information only when you choose to contact us by phone, email, or WhatsApp. That information may include your name, contact details, device or repair information, and anything else you include in your message.

Our hosting provider may also process routine technical information needed to deliver and protect the website, such as an IP address, browser type, device type, request time, and pages requested.

How we use information

• To respond to questions and repair service enquiries.
• To arrange, provide, and follow up on requested services.
• To maintain the security and reliable operation of the website.
• To meet legal obligations and resolve disputes when necessary.

We do not sell or rent personal information.

When information may be shared

Information may be handled by service providers that support website hosting and communications, or disclosed when required by law. We limit sharing to what is reasonably necessary for those purposes.

Third-party services

The website includes links that can open WhatsApp and Google Maps. Phone and email links open services available on your device. These services operate under their own privacy policies, and Digital Solution does not control how they process information. No Google Maps or WhatsApp content is embedded on this website; those services are contacted only when you choose to follow the relevant link.

Retention and security

We keep contact and service information only for as long as reasonably needed to respond, provide services, maintain business records, comply with legal requirements, or resolve disputes. We use reasonable safeguards, but no internet transmission or storage method can be guaranteed completely secure.

Your choices

You may contact us to ask about personal information you have provided, request a correction, or request deletion where applicable. We may need to retain limited information when required for legal, security, or recordkeeping purposes.

Children’s privacy

This website and our repair services are not directed to children, and we do not knowingly collect personal information from children through the website.

Changes to this policy

We may update this policy when our website or information practices change. The date shown at the top identifies the latest version.

Contact us

For privacy questions or requests, contact Digital Solution at digitalsolutionsilchar@gmail.com, call 7002204047, or visit Tarani Road, Rangirkhari, Silchar.